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Get in touch with PrestaShop Guru!Have questions or need expert support? Whether you need assistance with modules, custom development, or general inquiries, our team is here to help. Contact us today for fast, reliable solutions to enhance your PrestaShop experience.
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FAQ
How long does it take to get a response?
We typically respond within 24 hours on business days. Urgent inquiries are prioritized, and for immediate support, we recommend using phone or live chat.
Do you offer support for free modules?
Yes! We provide basic support for installation and general usage of our free modules. However, custom modifications may require a paid service.
What if a module doesn’t work on my store?
If you experience any issues, our support team will assist you in troubleshooting. If the issue cannot be resolved, you may be eligible for a refund or module replacement as per our refund policy.
How do I update my PrestaShop module?
You can download the latest version from your account. If you need assistance updating your module without losing data, contact our support team.
Can I optimize my PrestaShop store for faster performance?
Absolutely! We offer performance-enhancing modules that improve loading speed, caching, and database optimization.
Are your modules compatible with the latest PrestaShop versions?
Yes! We update our modules regularly to ensure compatibility with PrestaShop 1.7 and 8.0. Always check the module description for version details.
What are your business hours?
Our support team is available Monday to Friday, 9 AM – 6 PM (IST- Indian Standard Time).
Do you provide documentation for your PrestaShop modules?
Yes! Each module comes with a detailed user guide to help you with installation, configuration, and usage. You can find the documentation on the module’s product page or in your account after purchase.